FAQs

Please make sure that you follow below steps:

1- Visit the product page of the item you are interested in.

2- Click on the "Size Guide" link located near the size selection options.

3- Review the detailed measurements and compare them with your own to select the best fit.

- If you are between sizes or unsure, we recommend choosing the larger size for comfort.

- For additional sizing help, please contact our customer support team via the Contact Us page.

Please make sure that you follow below steps:

1- Review the product images provided on each product page, which are taken in natural lighting to best represent the actual color.

2- Please note that colors may vary slightly due to monitor settings and lighting conditions.

- If you have specific questions about a color, feel free to reach out to our support team for more details or additional photos.

Please make sure that you follow below steps:

1- On the product page, select your desired size and color.

2- If the item is out of stock, click the "Notify Me When Available" button (if available) and enter your email address.

3- You will receive an email notification as soon as the item is restocked.

- For information on restock dates, you can also contact our customer service team.

Please make sure that you follow below steps:

1- Add your desired items to the cart and proceed to checkout.

2- Enter your shipping address to view available shipping options and estimated delivery times.

3- Select your preferred shipping method and complete your purchase.

- Standard shipping and express shipping options are available.

- Delivery times and costs will be displayed at checkout and may vary based on your location.

- You will receive a confirmation email with tracking information once your order has shipped.

Please make sure that you follow below steps:

1- Add your items to the cart and proceed to checkout.

2- Enter your international shipping address to check if we deliver to your country.

3- Review the available shipping options and estimated delivery times for your location.

- International shipping fees and delivery times will be calculated at checkout.

- Customs duties and taxes may apply depending on your country’s regulations.

Please make sure that you follow below steps:

1- After your order is shipped, you will receive a shipping confirmation email with a tracking number.

2- Click the tracking link in the email or visit our Order Tracking page on the website.

3- Enter your tracking number to view the latest status of your shipment.

- If you have not received a tracking number, please check your spam folder or contact our support team for assistance.

Please make sure that you follow below steps:

1- Review our Return Policy page for detailed information on eligible items and return timeframes.

2- To initiate a return or exchange, contact our customer support team with your order number and reason for return.

3- Follow the instructions provided by our team to ship the item back to us.

- Returns must be made within the specified period (as stated in our policy).

- Items must be unworn, unwashed, and in original condition with tags attached.

- Some items (such as final sale or intimate apparel) may not be eligible for return or exchange.

- Refunds will be processed to your original payment method once the return is received and inspected.

Please make sure that you follow below steps:

1- Contact our customer support team via the Contact Us page or email with your order number and details of the item you wish to return or exchange.

2- Our team will provide you with a return authorization and instructions for shipping the item back.

3- Pack the item securely and send it to the address provided.

- Once we receive and inspect your return, we will process your refund or send out your exchange as requested.

- Please keep your shipping receipt until your return is processed.

Please make sure that you follow below steps:

1- Shop with confidence knowing that our website uses secure SSL encryption to protect your personal and payment information.

2- We do not store your payment details after your transaction is complete.

- For more information, please review our Privacy Policy and Terms of Service.

- If you have any concerns about security, please contact our support team.

Please make sure that you follow below steps:

1- Refer to the care instructions on the product page and the label inside your garment.

2- Follow the recommended washing and drying instructions to maintain the quality and longevity of your clothing.

- If you have specific questions about fabric care, please contact our support team for guidance.